Thai Royale Spa – Tomas Morato Branch
Effective as of June 1, 2025
These Terms and Conditions apply to the purchase and use of the Thai Royale Spa – Tomas Morato VIP Membership. By availing of the membership, the client agrees to the terms outlined below.
1. Membership Inclusions
- 1 Two-Hour Massage per Month for 12 Months
- + 2 Free Two-Hour Massage Sessions
- 10% Off all other spa services during the 12-month validity
2. Validity & Usage
- Membership is valid only at Thai Royale Spa – GMA Timog Branch
- Membership is activated on the date of full payment
- All included sessions including the free massage sessions must be used within 12 months
- You must use your 2 hour session monthly, else it will be forfeited if not used
- The 2 free sessions must be used in any month, but you must use first your allotted 2 hour massage for that month
- Unused sessions do not carry over beyond the validity period and will be forfeited
3. Identification & Redemption
- Members must present their VIP membership card and valid ID during each visit
- One (1) session may be redeemed per calendar month. If not used for that calendar month, it will be forfeited
- You cannot use more than 2 sessions per month from your VIP Card. If you want more sessions in a given month, you can use your free sessions or pay the regular service fee less 10% discount.
- Punch holes or pentel pen will be marked on the card to track usage of the 14 included sessions
4. Booking Policy
- Appointments must be booked in advance and are subject to availability
- Bookings are handled on a first-come, first-served basis.
5. Non-Transferable Use
- The membership is non-transferable and may only be used by the registered cardholder
- Sharing, lending, or unauthorized use will result in termination of membership without refund
6. Discount Privileges
- The 10% discount applies only to regular-priced spa services
- Not valid in combination with other promos, packages, or loyalty programs
- Does not apply to retail products, gift certificates, or prepaid plans
- Valid only within the active membership period
7. No Refund or Cancellation
- Membership fees are non-refundable and non-cancellable
- No refunds or credits for unused sessions, early termination, or change of mind
- Thai Royale Spa – Tomas Morato reserves the right to revoke membership if any terms are violated
8. Lost or Damaged Cards
- A lost or damaged membership card may be reissued with a ₱300 replacement fee
- The original card number and usage record will be retained
9. Force Majeure
- In case of spa closure due to unforeseen circumstances (e.g., natural disaster, government mandate), the membership validity will be paused and extended accordingly
10. Policy Updates
- Thai Royale Spa – Tomas Morato reserves the right to amend the terms, conditions, or benefits of the VIP program at any time, with prior notice to members
📍 Contact Information
For any concerns or clarifications:
📞 0939 932 8424
📧thairoyalespatomasmorato@gmail.com
🏠 Valid exclusively at: Thai Royale Spa – Tomas Morato